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Get in Touch

Head Office And Canadian Manufacturing Operations Address:

3963 Phillips AVENUE, BURNABY,

BC V5A 3K4, CANADA

Phone: + 1 (604) 770-0080

Fax: +1 (604) 770-2929

Business Hours: 8.30a-5.00p, M-F

 

FREQUENTLY ASKED QUESTIONS

Do you have low minimum order requirements (MOQ’s)?
Yes. Although we follow MOQ guidelines to support best costing options for our customers, we do offer lower minimums for new clients or clients that are starting out.
What is your manufacturing capacity?
Currently we have capacities that can support large, medium and smaller scale operations. We are a boutique manufacturer but have recently increased our capacities and output over four hundred percent (400%) and thus are opening our doors to new clients.
Is there a difference between “Natural” and “Organic”
There are many common misconceptions these terms have the same meaning. Simply put, not true. Natural typically indicates products that are manufactured using naturally sourced ingredients or materials. Organic is a term used for products that are derived from at least seventy percent (70%) organically certified ingredients or materials. Organic products can be certified by regulatory organizations like the National Organic Program (NOP) in the United States or the Canadian Organic Regime (COR) in Canada.
Are you affiliated with organizations that classify non-toxic ingredients?
Here in North America we are affiliated with Environmental Defense Canada and the Environmental Working Group in the United States.
Are your products “Cruelty Free”
Our products undergo no animal testing. We NEVER test on animals, only on humans.
Are your products “Vegan” ?
If these are your requirements we have many formulations that are vegan certified and we can tailor a custom product for you that will be vegan certified using standards that support this claim.
What are your lead times for manufacturing and production?
Depending on the size of your order and the numbers of items you need produced, our lead times can vary from four (4) to eight (8) weeks. It’s best to contact us so we can confirm this for you.
What Co-Packing Services do you offer?
We offer full service co-packing services including batching, filling and preparation of ship-ready good for our customers. We can prepare all liquid and some-semi-liquid products. If you have a line of products that include liquids and dry goods, we have partners that can assist with all your dry goods processing and manufacturing needs.
Do you still offer Distribution Services to your clients?
Yes. Although we don’t offer representation service anymore, we do distribute finished good for our clients. Should your needs includes representation services, we have established partnerships with firms that specialize in this work we would be happy to refer you to.
Do you have a retail outlet?
Yes. We have a retail outlet offering reasonably priced products and prototypes under the “Prime” brand. We would love for you to try new products and prototypes and provide feedback in what ones are your favorites. Please refer to the locator on our Contact page.
Do you offer importation and exportation services?
Yes. Importing and exporting products can often be complicated and tedious. We assist all our clients with these needs based on many years of experience in landing products in our Canadian plant and exporting finished good we prepare for you to many parts of the globe.
Do you ship Worldwide?
Yes. We can ship your goods using our couriers and LTL ground partners. Need it there faster? We have partnerships with air shippers. And for very large orders bound for other continents, we can ship your goods using our sea freight partner brokers and agents.
Do you offer Bulk products for your clients?
Yes. If you have bulk needs that don’t require traditional filling of final or completed goods, we can manufacture products for you and fulfill using bulk containers. And we can offer larger bulk quantities or as custom preparations.
Do you manufacture the Organic Matter Brand?
Yes, Organic Matter is one of our in-house Brands. If you have questions or wish to place an order please Contact us or refer to www.organicmatter.ca.

Prime Potions Inc

Personal Care Manufacturing Company

3963 Phillips Ave, Burnaby, BC V5A 3K4

Canada.

 

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info@primepotions.com

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